Last updated: March 2026

My Tank Scape (“we”, “our”, “us”) operates mytankscape.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our store.

1. Information We Collect

When you place an order or create an account, we collect: full name, email address, phone number, billing and shipping address, order history and transaction details, and IP address and browser information. If you use social login (Facebook or Google), we receive your name and email address from those platforms only.

2. How We Use Your Information

We use your data to process and fulfill orders, send order confirmations and shipping updates via email, manage your store account, respond to customer support inquiries, and improve our website and product offerings.

3. Third-Party Services

Paymob — payment processing. We do not store card details on our servers.
Brevo — transactional email delivery for order confirmations and notifications.
Facebook Login / Meta — optional social login. We receive name and email only.
Google Login — optional social login. We receive name and email only.
Hetzner — our hosting provider in Germany. Your data is stored on their servers.

4. Cookies

Our website uses cookies to keep your cart session active, remember your login state, improve website performance, and analyze site usage. You can disable cookies through your browser settings, though this may affect store functionality.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to fulfill orders and comply with legal obligations. You may request deletion of your data at any time.

6. Your Rights

You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your account and data, and withdraw consent for marketing communications at any time. To exercise these rights, contact us at: info@mytankscape.com

7. Data Security

We use HTTPS/SSL encryption for all data transmitted through our website. Payment processing is handled by Paymob under PCI-DSS compliance standards. We do not store credit card information on our servers.

8. Children’s Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact Us

Email: info@mytankscape.com
WhatsApp: +20 115 684 4407
Website: mytankscape.com/contact